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LEGAL NOTICE (TERMS OF USE)
In compliance with article 10 of Law 34/2002, of July 11, from Services of the Information Society and Electronic Commerce (LSSICE), 2009 Instituto de Comunicación, S.L. (hereinafter, "Instituto de Comunicación"), Responsible for this web page, makes this information available to Users, to define their Conditions of Use.
In addition to the contents presented here, the specific aspects related to the protection of personal data and the privacy of the users of this website are developed on the Privacy Policy and Cookies Policy pages.
Data Controller Identity
- Company Name: 2009 Instituto de Comunicación, S.L.
- Commercial Name: Instituto de Comunicación
- VAT Number: B66474081
- Registered in the Mercantile Registry of Barcelona: Volume 44697 Folio 160 Sheet 463814 Entry 1
- Registered office: C/ Calvet, 25 ppal. 2 - 08021, Barcelona - España
- Activity: People development
- Telephone: 689 10 99 83
- Email: info@institutodecom.es
- Domain Name: bridgemodel.es
- Record of Treatments in accordance with the RGPD: Clients/Suppliers, Employees, Mailing Lists, Employees of third parties, and Web Users.
Website purpose
This website details the services offered by "Instituto de Comunicación". Specifically, this website has the purpose of creating reports of the relational style of clients where user-professionals with access can pay the cost of each report, directly from the web. Clients send the questionnaires they complete and "Instituto de Comunicación" creates individual reports based on these answers.
Regulatory Framework
The activity of this online store is subject to the Spanish and European legal framework, specifically to the following regulations:
- General Data Protection Regulation (RGPD) (EU) 2016/679, of April 27, which regulates the processing of personal data in the countries of the European Union.
- Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD), regional regulation (applicable to Spain) which defines and expands many of the concepts and rights present in the GDPR.
- Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), a regulation that affects those websites that, in some way, carry out economic activities through electronic means, as it is the case of this website.
- Law 03/2014, of March 27, General for the Defense of Consumers and Users (LGDCU), which regulates the conditions of sale and contracting.
Terms of Use and Responsibilities
Any person who accesses this website assumes the role of User, committing to the observance and strict compliance with the conditions set forth herein, as well as any other legal provision that may be applicable. "Instituto de Comunicación" will not be responsible for any damages, own or to third parties, caused by the inappropriate use of this website by the User.
The content provided by the Users of the website (personal data, images...) is their sole and exclusive responsibility. "Instituto de Comunicación" undertakes to respect your privacy and anonymity, unless, at the request of an Authority, your data is requested. Therefore, “Instituto de Comunicación” will not verify the information that is published, but it does have the right (although not the obligation) to investigate its content, in order to comply with the law and these Conditions of Use.
The following behaviors are strictly prohibited by "Instituto de Comunicación". If the User commits any of the acts described in the following points that are also constitutive of a crime, "Instituto de Comunicación" reserves the right to notify the authorities if the commission is verified:
- Introduce or spread computer viruses or any other systems likely to cause damage to the physical or logical systems of the domain owner, its suppliers or third parties. This prohibition also includes the scripts that could be inserted.
- Reproduce without authorization the contents of the web.
- Provide content that may violate any local, national or international law, including laws related to the protection of copyrights, trademarks or patents.
- Access (or attempt to do so) to restricted areas of the platform without meeting the conditions required for such access. As well as reveal data about the operation of the web without the express authorization of its administrators.
- Avoid (or try to) the payment systems established by the "Instituto de Comunicación".
- Use the service in such a way that it prevents or hinders the availability of the same to other users or is negatively affected.
- Intercept or attempt to intercept emails.
- Send chain letters, junk mail, as well as spam or any other form of unauthorized advertising.
- Incite another user to commit any illegal act.
- Take advantage of the tools that the web offers for any type of consideration from other Users.
The content of this website cannot be considered, in any case, a substitute for legal advice.
"Instituto de Comunicación" reserves the right to modify any type of information that may appear on the web, at any time and without prior notice, without there being any obligation to notify or inform Users of said obligations, understanding the publication on this website.
This website has been reviewed and tested to ensure that it functions correctly without interruption. However, "Instituto de Comunicación" does not rule out the possibility of certain programming errors, lack of timely availability (for example, server crashes, or maintenance) or that force majeure, natural disasters, strikes, or similar circumstances that make temporary access to the website impossible. In the same way, "Instituto de Comunicación" cannot guarantee the uninterrupted or completely error-free operation of this website, nor is it responsible for viruses that have their origin in a telematic transmission infiltrated by third parties, generated with the purpose of obtaining negative results for a computer system.
The User undertakes not to use this website or, if necessary or applicable, the services or products offered on it, to carry out activities contrary to the law and the public order or to these Conditions of Use. Therefore, "Institute of Communication" is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content. Notwithstanding, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, "Instituto de Comunicación" is made available to all Users, authorities and security forces, actively collaborating in the withdrawal or blocking of all content that could affect or contravene. national or international legislation, rights of third parties or morality and public order. In the event that a User considers that there is any content on the web that could be susceptible to this classification, please notify our staff immediately.
"Instituto de Comunicación" reserves the right to deny or withdraw access to the website without the need for prior warning, at its own request or by a third party, to those Users who fail to comply with our Conditions of Use.
Intellectual Property
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of "Instituto de Comunicación" or, where appropriate, has license or express authorization from the authors.
All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries, and the reproduction and/or publication, in whole or in part, of the website, nor its treatment is not allowed. computer, its distribution, dissemination, modification or transformation, without the prior written permission of the same. "Instituto de Comunicación" will ensure compliance with the above conditions, as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by part of the User.
The designs, logos, text and/or graphics outside "Instituto de Comunicación" and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. In any case, "Instituto de Comunicación" has the express and prior authorization of them. "Instituto de Comunicación" recognizes in favor of its owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website not implying the existence of any rights or responsibility of the Responsible over them, nor does it imply endorsement, sponsorship or recommendation from him.
Third party links
"Instituto de Comunicación" may make available to the User links or other elements that allow access to other websites belonging to third parties. We do not market the products and/or services of said linked pages, nor do we assume any type of responsibility for them, nor for the information contained in them, nor for their veracity or legality, nor for any effects that may arise.
In any case, "Instituto de Comunicación" states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, putting in knowledge of the competent authorities the content in question.
Applicable Law and Jurisdiction
The language of writing and interpretation of this legal notice is English.
The relationship between "Instituto de Comunicación" and the User is governed in each and every one of its aspects and applications by Spanish law, to which both parties expressly submit to any dispute or issue related to this website or the activities carried out on it.
For its part, in the event that the user is domiciled outside of Spain, "Instituto de Comunicación" and the User will submit, expressly waiving any other jurisdiction, to the competent Courts and Tribunals of Spain.
PRIVACY POLICY
"Instituto de Comunicación" is deeply committed to complying with Spanish and European regulations for the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in the General Regulations of Data Protection (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, in forward LOPD).
In accordance with these regulations, we inform you that the use of our website may require the provision of certain personal data through registration or contact forms, or by sending emails, and that these will be processed by "Instituto de Comunicación", Responsible for the treatment, whose data are:
- Company Name: 2009 Instituto de Comunicación, S.L.
- VAT Number: B66474081
- Registered Office C/ Calvet, 25 ppal. 2 - 08021, Barcelona - España
- Telephone: 689 10 99 83
- Email: info@institutodecom.es
Obtaining and Processing of Personal Data
Personal data is any information related to a person: name, email, address, telephone, VAT Number/NIE... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.
"Instituto de Comunicación", as the Data Controller, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending email or by completing the forms included in the website.
The only data that will be collected will be the necessary to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User. The data collected correspond to a reasonable minimum data to be able to carry out the requested activity. In particular, specially protected data is not collected at any time. Under no circumstances will the data be used differently than the purpose for which it was collected.
Contact forms/email
- Purpose:
- To respond to your request for information made through our contact form(s).
- Legitimation:
- The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.
- Transfer of data:
- Personal data will be processed through servers managed by FactoríaDigital, which will be considered as the Processor Manager.
Registration forms/customer registration/contracting
- Purposes:
-
- Manage your user registration on our website.
- Manage the contracts made.
- Provide information about the processing and status of orders.
- Historical record of contracts made.
- Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or status of orders or contracts.
- Legitimation:
- The legal basis that legitimizes this treatment is the execution of a contract.
- Transfer of data:
-
"Instituto de Comunicación" will not transfer or communicate your data to any third party, except in the cases provided by law or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:
- Technological service providers.
- Payment service providers.
- Courier and parcel companies.
- Third parties or intermediaries, as service providers, who operate in our own name (management, consultancy...).
Data transfers will take place respecting the strictest confidentiality, using the necessary measures, such as signing confidentiality contracts, or adhering to their privacy policies established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.
In addition, in those cases in which it is necessary, Customer data may be transferred to certain organizations, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspectorate, etc.
Minors
Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of children under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.
On the other hand, only people over 18 years of age may contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition so that we can provide the services offered, unless the minor is emancipated.
User Registration - Passwords
In order to contract the services offered on this website, private access as a User is necessary. To do this, after attending a training course on the use of the model and the platform, the User receives an email that is generated from the web platform. In this email the user receives the access link to the web, as well as the username and password that must be used to access.
In addition, the User must accept the Contract Conditions, set forth in another section of the website.
The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must click on the link "Request a new password" and access the specific recovery form. You will only have to enter your email to continue with the process and be able to modify it, which will be sent to the email address entered. The User is responsible for keeping his password confidential, as well as for all the uses he makes of it. You must notify "Instituto de Comunicación" of any unauthorized use made of your account or password as soon as possible.
The User, once registered, is granted the "certified-user" profile and has access to a private panel, where he can see certain content, record of purchases or contracts made, etc. You can also manage your account options, such as password or User data.
The User will have access to the instructions for use of the platform in the "Use of the web" area.
The User may receive the following notifications:
- When registering on the platform (account validation email).
- Those necessary to manage purchases or contracts, such as supporting documents, incidents, renewals, etc.
- When a client of the User has completed a questionnaire (includes a report, in "pdf" format, with the result of the questionnaire and an assessment).
- For password recovery.
- To unsubscribe or delete the account.
The client may also receive notifications, such as a link to access the questionnaire or a confirmation that they have completed it.
Security Measures
Users of this website are informed that "Instituto de Comunicación" has adopted the security, technical, and organizational measures at our disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of data, and thus guarantee the confidentiality, integrity, and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms are subject to treatment, only, by the staff of "Instituto de Comunicación" or the designated Treatment Managers.
The Website of "Instituto de Comunicación" also has SSL encryption, which allows the User to securely send their personal data through the contact or registration forms of the website.
Veracity of the Data
The User declares that all the data provided by him are true and correct and undertakes to keep them updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsity. It is important that, so that we can keep personal data updated, the User informs "Instituto de Comunicación" whenever there has been any change in them.
Exercise of User Rights
The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must contact us, providing documentation proving his identity (ID card or passport), by email to info@institutodecom.es, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the object of the request, address, and accrediting or supporting data.
The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing the documentation that proves said representation.
The User may request the exercise of the following rights:
- Right to request access to personal data, which is the right to obtain information on whether your own personal data is being processed, the purpose of the processing that, if applicable, is being carried out, as well as the information available on the origin of said data and the communications made or planned thereof.
- Right to request its rectification, in the event that the personal data is incorrect or inaccurate, or deletion of the data that turns out to be inadequate or excessive.
- Right to request the limitation of your treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by "Instituto de Comunicación".
- Right to oppose to the treatment: refers to the right of the interested party not to carry out the processing of their personal data or to cease it in the cases in which their consent is not necessary for the treatment, that it is commercial prospecting files or that have the purpose of making decisions related to the interested party and based solely on the automated processing of their data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue to be processed.
- Right to data portability: if you want your data to be processed by another company, "Instituto de Comunicación" will provide you with the portability of your data in an exportable format.
In the event that consent has been granted for a specific purpose, the User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
We engage to execute all these rights within the maximum legal term (1 month).
If a User considers that there is a problem with the way in which "Instituto de Comunicación" is handling their data, they can direct their claims to the Security Manager or to the corresponding data protection authority, being the Spanish Data Protection Agency the indicated in the case of Spain.
Data Retention
The personal data of Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to meet the information request, or until the consent granted is revoked.
The Client's personal data will be processed until the end of the contractual relationship. The period of conservation of personal data will be the minimum necessary and may be maintained until:
- 4 years: Law on Violations and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books…)
- 5 years: Art. 1964 Civil Code (personal actions without special term)
- 6 years: Art. 30 Commercial Code (accounting books, invoices…)
- 10 years: Art. 25 Law for the Prevention of Money Laundering and Terrorism Financing.
- No term: disaggregated and anonymized data.
Confidentiality
The information provided by the User will, in any case, be considered confidential, without it being able to be used for different purposes than those described here. "Instituto de Comunicación" undertakes not to disclose or disclose information about the User's claims, the reasons for the information requested, or the duration of their relationship with the User.
Validity
This privacy and data protection policy has been drafted by LOPDPro ®, a data protection company, on July 8, 2023, and may vary depending on changes in regulations and jurisprudence that occur, being the responsibility of the data owner reading the updated document, in order to know their rights and obligations in this regard at all times.
